On a Laptop

Online Counselling refers to sessions that take place either via some form of video conferencing service, such as Zoom, or sessions that are held on the telephone.

 

For many, the convenience of being able to conduct the therapy from the comfort of their own home is seen as a big advantage.

I am a member of the Association of Counselling and Therapy Online (ACTO). This means I have undertaken specialised training to work more effectively with clients either on video or telephone. I felt this was essential at a time when people are preferring to have their therapy from home. Although a majority of my work is still face to face, you can be confident that I am fully trained to still offer you the very best therapy if you prefer to conduct your sessions remotely

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How do we start Online Counselling?

The process is made as simple and stress free as possible for you.

Well in advance of our agreed session time I will email you with the instructions on how to start the software we are going to use.

You will not need to download anything to your computer. You will simply click on the link that I send you and it will automatically open up everything you need.

The session will be password protected so you will receive that at the same time.

I know what it is like to try new technology for the first time so I will ensure I explain things in the simplest terms possible, just in case you are concerned in that respect.

If you need a little extra time or help in adjusting your own display to get it just right then I can walk you through that too.

We will then have the counselling session just as if we were talking face to face.

For telephone counselling the process is simply as it suggests. We speak on the telephone. We will have our pre-arranged time slot and I call you when it's time to start.

Online Counselling has been around for a long time but it seems that people were not necessarily aware of it until we were all forced to 'social distance'. It was then that many therapists and clients fully realised the potential of Online Counselling and it is set to become just as common as the more traditional face to face. It is equally effective as any other form of counselling and, for some people, even more so.

Frequently asked questions

What areas do you service for hire purposes?


We predominantly service Central Queensland but will take our hire equipment anywhere! But we do charge a delivery fee which varies depending on how much equipment we need to deliver (more expensive if we are taking a truck as opposed to the ute).




Do you require a deposit and when is full payment required?


A 30% deposit is required when the hire total exceeds $2000 and the remainder is paid in monthly installments. The final amout is due no less than 3 weeks prior to the event.




How long is the Hire period?


The prices displayed on our website are based on a 4 day hire, unless otherwise arranges. You are able to hire out our products for different lengths of time, however this will require a special quote. To do, please complete our online enquiry form or contact us via phone.




How far in advance do I need to book?


We recommend booking as soon as you decide you want the item, especially for the items we keep in small quantities or if your event is in April to October (peak season).




How much is delivery and set-up/pack-down?


We charge an hourly rate per staff member Monday to Friday 8am – 6pm: $55/hr ex. GST Saturday 8am – 6pm: $82.50/hr ex. GST Sunday 8am – 6pm: $110/hr ex. GST Monday to Sunday - 6pm – 8am: $110/hr ex. GST. Each event set up is quoted individually depending on the complexity of the event design. Delivery is charged per kilometer plus load in/out time.




What happens if we break or loose something?


The hirer is responsible for 100% of the replacement cost.




Can I cancel my booking once it has been placed?


All payments made will be forfeited in the event of cancellation.